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Job Description

we’re looking for motivated individuals to join our Customer Support team.

Who we’re looking for:
- High school graduates with a certificate or university graduates , no prior work experience required
- Excellent spoken English with clear pronunciation, strong fluency, and confident verbal communication
- Customer-oriented with a passion for helping people
- Good listening and problem-solving skills
- Comfortable working flexible hours, including shifts and weekends
- Positive attitude, willingness to learn, and a strong work ethic
No previous customer support experience? That’s okay! We’re interested in your communication skills, attitude, and potential.

Important: Excellent spoken English and clear pronunciation are mandatory for this role.

How to apply: Please apply only through the link below. Applications submitted through other channels will not be considered.

https://forms.cloud.microsoft/pages/responsepage.aspx?id=3cB5udkNH0a_o2UPTq-1A5xBShN0UJ9KvFRMKyXNl4hURDdCUlRXNkJHWUpJTlZDMTJCTFFCUkVSSS4u&route=shorturl

","vacancy_count":100,"city":{"id":"7aab1e97-1c1a-4be9-854c-36ef9f39c47c","name":"Addis Ababa","en":"Addis Ababa","country":{"name":"ETHIOPIA","id":"1920aad3-412b-4478-9e0b-d0fb74e5dd22","en":"Ethiopia","__typename":"countries"},"__typename":"cities"},"platform":{"name":"WEB_APP","id":"9d325ee7-630f-44db-8f6c-d02b30947781","__typename":"platforms"},"skill_requirements":[{"skill":{"name":"Active Listening","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Communication","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Customer Service","__typename":"skills"},"__typename":"job_skill_requirements"}],"deadline":"2026-11-30T00:00:00+00:00","gender_preference":"both","compensation_amount_cents":null,"education_level":null,"experience_level":"ENTRY","compensation_type":"MONTHLY","compensation_currency":null,"__typename":"jobs","refreshed_at":null,"published_at":"2026-11-05T12:21:19+00:00","entity":{"id":"adda71b5-5871-44d5-9d03-4c4a8113040e","name":"CCI Ethiopia","type":"company","is_banned":false,"jobs_aggregate":{"aggregate":{"count":11,"__typename":"jobs_aggregate_fields"},"__typename":"jobs_aggregate"},"__typename":"entities"}},"platforms":[{"id":"9d325ee7-630f-44db-8f6c-d02b30947781","name":"WEB_APP","__typename":"platforms"}]}

Customer Support Agent

Customer Service & Support

Skills and Expertise

Haya Hult

CCI Ethiopia