{"jobs_by_pk":{"id":"c7ec4aa6-2ce3-4ee7-96fa-82d414814d3f","title":"Customer Service Representative","job_type":"FULL_TIME","job_site":"REMOTE","created_at":"2026-08-31T15:21:37.443177+00:00","location":null,"sectors":[{"sector_id":"011316a8-0f9c-4782-9369-e57dddd2e30a","sector":{"name":"Customer Service & Care","__typename":"sectors"},"__typename":"job_sectors"}],"description":"

Quest Developers LLC is seeking experienced and professional Customer Service Representatives to support a U.S.-based healthcare services project. This role involves making outbound calls to customers, verifying information, providing account-related assistance, explaining products and services, and delivering exceptional customer experiences while meeting performance standards.

Key Responsibilities

Make outbound calls to customers in a professional and courteous manner
Verify customer information and maintain accurate records
Assist customers with account-related inquiries and service requests
Educate customers on available products, services, and program benefits
Resolve customer concerns while maintaining compliance with company policies
Document all customer interactions accurately in the required systems
Meet quality assurance, attendance, and performance expectations
Maintain confidentiality of customer and financial information

","vacancy_count":2,"city":{"id":"7aab1e97-1c1a-4be9-854c-36ef9f39c47c","name":"Addis Ababa","en":"Addis Ababa","country":{"name":"ETHIOPIA","id":"1920aad3-412b-4478-9e0b-d0fb74e5dd22","en":"Ethiopia","__typename":"countries"},"__typename":"cities"},"platform":{"name":"WEB_APP","id":"9d325ee7-630f-44db-8f6c-d02b30947781","__typename":"platforms"},"skill_requirements":[{"skill":{"name":"Marketing Communications","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Google Workspace","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Customer Service","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Troubleshooting","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Zoom","__typename":"skills"},"__typename":"job_skill_requirements"}],"deadline":"2026-09-29T00:00:00+00:00","gender_preference":"female","compensation_amount_cents":null,"education_level":{"name":"Bachelor’s Degree","__typename":"education_levels"},"experience_level":"SENIOR","compensation_type":"MONTHLY","compensation_currency":null,"__typename":"jobs","refreshed_at":null,"published_at":"2026-08-31T16:01:06.877+00:00","entity":{"id":"b87d8f29-f3da-4cbe-842a-6dc415d0d3a2","name":"Southfield trading plc","type":"company","is_banned":false,"jobs_aggregate":{"aggregate":{"count":4,"__typename":"jobs_aggregate_fields"},"__typename":"jobs_aggregate"},"__typename":"entities"}},"platforms":[{"id":"9d325ee7-630f-44db-8f6c-d02b30947781","name":"WEB_APP","__typename":"platforms"}]}

Customer Service Representative

Customer Service & Care

Skills And Expertise

Southfield trading plc