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Department: Commercial
Reports to: Direct Sales Team Lead
Type of Employment: Full Time
Location: Ethiopia, Addis Ababa, Garment

About Dodai

Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026.

Purpose of the Position:
The Jr. Sales Rep at Dodai is responsible for the overall sales and promotion efforts of Dodai products, including but not limited to building good customer relations, prospecting leads, closing sales, and implementing strategies that will ensure a positive representation of the company and its products. As well as working with other departments in the organization to ensure the achievement of the company's mission

Responsibilities:

Customer Interaction and Sales Execution:
- Greet customers warmly in the showroom, providing a professional and friendly introduction to the Dodai brand.
- Deliver accurate and comprehensive product information, including features, pricing, and after-sales services, to facilitate informed purchasing decisions.
- Directly engage in sales activities to close deals, ensuring a proactive approach to meet and exceed individual and team sales targets.
Reporting and Accountability:
- Maintain meticulous records of sales activities, customer interactions, and feedback using the internal digital platform, ensuring daily reporting of sales results and lead generation.
- Monitor and report on personal sales performance regularly, demonstrating accountability and a clear focus on achieving sales objectives.
Customer Satisfaction and Hospitality:
- Foster a welcoming and positive showroom environment to enhance customer satisfaction and support a superior buying experience.
- Address customer inquiries promptly and effectively, ensuring all aspects of their experience align with Dodai’s standards for excellence.
- Support existing and new customers in obtaining their number plates (if needed).
Lead Generation and Outreach:
- Proactively generate sales leads through market visits and community engagement, identifying potential customers and encouraging visits to the showroom to explore our products.
Brand Promotion and Awareness:
- Actively contribute to positive brand recognition and public perception of Dodai by exemplifying the brand’s values in all customer interactions and community engagements.
Managerial Direction:
- Respond to and incorporate feedback and directives from management to continuously improve sales strategies and customer engagement practices.
- Perform other tasks as directed by your supervisor

Qualifications:

Bachelor’s degree in Business Administration, Marketing, Communication, or a related field.
Minimum of 1-3 years of experience in customer success or sales, preferably with a proven success role.
Advanced understanding of direct sales methodologies, strategic planning, and best practices.
Demonstrated ability to consistently exceed sales targets and lead a high-performing sales team.
Strong analytical, communication, interpersonal, and leadership skills.
Passion for delivering exceptional customer service and mentorship.

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Junior Sales Representative

Sales & Business Development

Skills and Expertise

Addis Ababa

Dodai Manufacturing PLC