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Job Description

Job Opening: Admin Assistant

Location: Addis Ababa, Ethiopia

Employment Type: Full-Time

Department: Administration / Operations

Role Overview

We are seeking a highly organized Admin Assistant to support day-to-day operations of our travel agency. The role involves assisting with administrative tasks, client coordination, and communication with walk-in customers, labor travel clients, non-IATA agents, corporate accounts, and airlines to ensure smooth operational flow.

Key Responsibilities

Assist with client correspondence and coordination for walk-in, labor, corporate, and non-IATA clients
Maintain office records, documentation, and filing systems
Support internal teams in scheduling, reporting, and administrative tasks
Coordinate with airlines for ticket confirmations, schedules, and policy updates
Handle general office duties, including email, phone calls, and document preparation

Requirements

Diploma or Bachelor’s degree in Business Administration, Management, or related field
Strong organizational and communication skills
Proficiency in MS Office and basic digital tools
Ability to multitask and work under pressure in a fast-paced environment
Professional attitude and attention to detail

About AddisFly:

AddisFly is a dynamic travel agency based in Addis Ababa, offering global flight booking, visa consulting, and customized tour packages. As an IATA-accredited agency, we combine trusted offline services with strong online systems to deliver a seamless travel experience for both corporate and individual travelers.

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Admin Assistance

Business Administration & Operations

Skills And Expertise

Megenagna, Sileshi Sihin Business Centre

AddisFly