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ESTMED AESTHETICS • LASER • HAIR TRANSPLANT

Position: Medical Receptionist

Employment Type: Full-Time
Location: Addis Ababa, Ethiopia

1. Job Summary

ESTMED Aesthetics is looking for a professional, friendly, and well-organized Medical Receptionist to welcome clients, manage appointments, handle inquiries, and support the daily administrative operations of the clinic.

2. Key Responsibilities

• Welcome and assist clients professionally upon arrival.
• Manage client appointments, bookings, and follow-ups.
• Handle incoming phone calls, messages, and online inquiries.
• Register new clients and maintain accurate client records.
• Coordinate with doctors, nurses, and other clinic staff.
• Provide clients with basic information about clinic services and treatments.
• Manage the reception area and ensure it remains clean and organized.
• Support daily administrative and customer service activities.
• Handle client concerns professionally and direct medical questions to the appropriate medical staff.
• Maintain client confidentiality and privacy.

3. Key Requirements & Qualifications

• Diploma or degree in Nursing, Healthcare Administration, Business Administration, or a related field.
• Minimum of 2 years of relevant work experience, preferably in a medical or aesthetic clinic.
• Must be fluent in both English and Amharic. This is an essential requirement.
• Knowledge of additional languages will be considered an advantage.
• Good computer skills and familiarity with Microsoft Office.
• Excellent communication and interpersonal skills.
• Strong customer service and organizational abilities.
• Ability to multitask and work effectively in a professional environment.

4. Required Skills

• Professional communication and client-handling skills.
• Appointment scheduling and coordination.
• Problem-solving and attention to detail.
• Time management and teamwork.
• Professional attitude and a welcoming personality.

5. Employment Type

Full-Time Position.

6. How to Apply

Interested and qualified applicants are invited to submit their CV and relevant credentials through:

Telegram:@estmedaesthetics
Email : estmedclinic@gmail.com

Location: Addis Ababa, Ethiopia

Application Deadline: Nov 7

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Medical receptionist

Customer Service & Support

Skills and Expertise

Addis abeba

Private Client