{"jobs_by_pk":{"id":"aae85a4d-44be-44c1-a421-99096f792d41","title":"IT Officer","job_type":"FULL_TIME","job_site":"ONSITE","created_at":"2026-06-24T10:55:59.347311+00:00","location":"Kazanchis, Joburg Plaza, 5th Floor.","sectors":[{"sector_id":"171d3d83-9b7e-4c4a-918e-3e88ee657e2a","sector":{"name":"Information Technology","__typename":"sectors"},"__typename":"job_sectors"}],"description":"

We are looking for a skilled and proactive IT Officer to manage our company’s technology infrastructure and ensure the smooth operation of all IT systems. The ideal candidate will be a problem-solver who can handle everything from network administration to end-user support, while also contributing to strategic IT planning. You will be the go-to person for technical issues, ensuring that our staff remains productive and our data stays secure.

KEY RESPONSIBILITIES

1. Infrastructure & Network Management

Install, configure, and maintain servers, networks (LAN/WAN/Wi-Fi), and firewalls.
Monitor system performance and ensure high availability of all critical IT services.
Manage IP addressing, DNS, DHCP, and VPN connections.

2. User Support & Helpdesk

Serve as the first point of contact for all IT-related queries and troubleshooting (hardware, software, and peripherals).
Log, track, and resolve support tickets in a timely manner.
Set up and configure new workstations, laptops, and mobile devices for employees.

3. Security & Compliance

Implement and enforce IT security policies (antivirus, patch management, access controls).
Conduct regular backups and disaster recovery drills to ensure data integrity.
Monitor for security breaches and respond to incidents immediately.

4. Systems Administration

Manage email systems (e.g., Microsoft 365/Google Workspace) and user accounts (creation, modification, deletion).
Oversee software licensing and update schedules.
Coordinate with external vendors for hardware procurement and maintenance contracts.

5. Strategic IT Planning

Assist in developing the IT budget and recommending upgrades or new technologies.
Document IT processes, configurations, and network diagrams.
Train staff on new systems, cybersecurity best practices, and software usage.

REQUIRED SKILLS & COMPETENCIES

Technical Skills:

Operating Systems: Expert knowledge of Windows Server, Windows 10/11, and macOS; Linux is a plus.
Networking: Strong understanding of TCP/IP, routing, switching, VLANs, and wireless networking.
Security: Experience with firewalls, endpoint protection, MFA, and data encryption.
Cloud Platforms: Familiarity with Microsoft 365, Azure, or AWS (administration and basic troubleshooting).
Hardware: Ability to diagnose and repair desktops, servers, printers, and peripherals.
Backup & Recovery: Hands-on experience with backup solutions (e.g., Veeam, Acronis).
Scripting: Basic PowerShell or Bash scripting for automation is an advantage.

Soft Skills:

Problem-Solving: Strong analytical skills to diagnose complex issues quickly.
Communication: Ability to explain technical concepts to non-technical staff clearly.
Time Management: Capacity to prioritize multiple tasks and urgent requests.
Customer Service: Patience and empathy when dealing with end-user issues.
Team Collaboration: Willingness to work with other departments and external vendors.

Certifications (Preferred but not mandatory):

CompTIA Network+ / Security+
Microsoft Certified: Azure Administrator / Modern Desktop Administrator
Cisco CCNA
ITIL Foundation

WHAT WE OFFER

Competitive salary package.
Health insurance and other benefits.
Opportunities for professional development and certification sponsorship.
A collaborative and innovative work environment.

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IT Officer

Information Technology

Skills And Expertise

Kazanchis, Joburg Plaza, 5th Floor.

Yegna Trading