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Job Summary:
As the Customer Service Intern, you will assist the customer service team in responding to inquiries, supporting client relations, and ensuring a positive customer experience. This internship is ideal for fresh graduates students who are eager to develop practical skills in customer service and business operations.

Key Responsibilities:

Respond to customer inquiries via phone, email, and in person in a professional manner.
Assist in maintaining and updating customer records and databases.
Support the customer service team with daily administrative tasks.
Follow up on customer requests and ensure timely resolution of issues.
Help prepare customer service reports and documentation.
Liaise with other departments to support smooth service delivery.
Assist in handling customer complaints and escalate issues as necessary.
Support promotional and customer engagement activities as required.
Represent the company in a professional manner at all times.

Job Requirements & Qualifications:

Education: Fresh graduate or graduating class (GC) student in Business Administration, Marketing, Management, Communications, or a related field.
Experience: No prior work experience required; internship or volunteer experience is a plus.
Gender: only female
Technical Skills & Attributes:
- Good communication and interpersonal skills.
- Strong organizational and time-management skills.
- Basic proficiency in MS Office applications.
- Customer-focused with a positive and professional attitude.
- Eager to learn and able to work under supervision.
- Ability to work under pressure and meet deadlines.

How to Apply:
If you are an enthusiastic and motivated fresh graduate, please send your resume and a cover letter to talentaquisitionminaye@gmail.com or our company website https://jobs.minayegroup.com/jobs/detail/internship-569 with the subject line \"Customer Service Intern\".

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Paid Internship

Marketing & Advertising

Skills and Expertise

headoffice

Minaye PLC