{"jobs_by_pk":{"id":"827da69b-ae55-419e-a3be-ff99490da241","title":"Customer service","job_type":"FULL_TIME","job_site":"ONSITE","created_at":"2026-07-20T05:49:47.843236+00:00","location":"Bole Dembel","sectors":[{"sector_id":"011316a8-0f9c-4782-9369-e57dddd2e30a","sector":{"name":"Customer Service & Care","__typename":"sectors"},"__typename":"job_sectors"}],"description":"

Ezer Educational Consultancy is seeking two highly motivated and organized female applicants to join our growing team as customer service officer
Respond to customer inquiries via phone, email, chat, or in person.

Resolve customer complaints and provide appropriate solutions.
Maintain accurate records of customer interactions.
Process orders, requests, and account updates.
Provide information about products, services, and company policies.
Escalate complex issues to the appropriate department when necessary.
Follow up with customers to ensure their concerns have been resolved.
Meet customer service performance and quality standards.
Work collaboratively with other departments to improve customer satisfaction.

","vacancy_count":2,"city":{"id":"7aab1e97-1c1a-4be9-854c-36ef9f39c47c","name":"ADDIS ABABA","en":"Addis Ababa","country":{"name":"ETHIOPIA","id":"1920aad3-412b-4478-9e0b-d0fb74e5dd22","en":"Ethiopia","__typename":"countries"},"__typename":"cities"},"platform":{"name":"BOT","id":"4936d23c-a69f-4830-ba88-8377402c97e4","__typename":"platforms"},"skill_requirements":[{"skill":{"name":"Computer-Aided Design","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"English Language","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Communication","__typename":"skills"},"__typename":"job_skill_requirements"}],"deadline":"2026-07-24T00:00:00+00:00","gender_preference":"female","compensation_amount_cents":750000,"education_level":{"name":"Bachelor’s Degree","__typename":"education_levels"},"experience_level":"ENTRY","compensation_type":"MONTHLY","compensation_currency":"ETB","__typename":"jobs","refreshed_at":null,"published_at":"2026-07-20T05:57:50+00:00","entity":{"id":"f289d9a2-49a4-4693-b77d-b8c0ef8d74c4","name":"Ezer Travel and Educational Consultancy","type":"company","is_banned":false,"jobs_aggregate":{"aggregate":{"count":2,"__typename":"jobs_aggregate_fields"},"__typename":"jobs_aggregate"},"__typename":"entities"}},"platforms":[{"id":"9d325ee7-630f-44db-8f6c-d02b30947781","name":"WEB_APP","__typename":"platforms"}]}

Customer service

Customer Service & Care

Skills And Expertise

Bole Dembel

Ezer Travel and Educational Consultancy