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Main Role & Responsibilities

• Client Engagement: Warmly welcome clients, check them in/out, and manage the waiting area.

• Booking & Scheduling: Book, reschedule, and confirm nail appointments via phone, online booking software, or walk-ins.

• POS & Transactions: Process client payments, manage cash registers, and sell gift cards or retail nail care products.

• Studio Support: Keep the front desk clean, manage client refreshment stations, and assist nail technicians with scheduling flow.

Required Skills

• Friendly, polished customer service and strong communication skills.

• Ability to multitask efficiently during busy peak hours (e.g., handling calls while checking out clients).

• Basic computer literacy and fast typing for appointment scheduling software.

• Punctuality, strong organization, and attention to detail.

Preferred Qualifications

• Experience: 2+years of experience in front desk, salon, spa, or customer service roles.

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Receptionist

Customer Service & Care

Skills And Expertise

Summit

Aj’s Glam Beauty Studio