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Role Summary

The role holder will be responsible for design, installation & maintain of IT infrastructure to ensure stable & smooth operation of Organisation’s functions. Reports To Head Information Technology

Key Responsibilities

Maintain the server’s to keep the server uptime as 100 %;
Receive, priorities & respond to incoming work orders, calls &/or emails regarding equipment &/or connectivity problems;
Accurately document instances of software, hardware issues failure, repair, installation and removal or other work requests;
Ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs etc.
Ensure effectiveness of security solutions, including firewalls, anti-virus, VPN and intrusion detection system;
Monitor network performance, internet connection & troubleshoot problem areas as needed to identify and remedy network performance bottlenecks;
Ensure network connectivity of all servers, workstations, telephone equipment, fax machines and other network appliances;
Perform server & security audits and system backups and recovery;
Maintain the daily backups of the applications;
Implement, monitor and manage CCTV and Bio matric system as per HO guidelines;
Complete the SAP sales posting and all transactions in SAP, LS Retail and Navision as per instructions and guideline provided by operations and HO;
Manage the entire operations in terms of all IT activities;
Follow the instructions from HO and maintain the IT compliances as per guidelines;
Operations support as instructed by the Management;
Prepare monthly & adhoc MIS and update the Management on critical issues at regular interval.
Key Result Areas
Server / POS / Network uptime
Security Validations
Backup Maintenance
Satisfied End users
On time 100% Sales postings.

Minimum Requirement

Educational Requirement: Diploma/BSc Degree in IT and related fields.

2 years of experience in IT sector.

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IT Assistant

Information Technology

Skills And Expertise

Addis Ababa

B D A BUSINESS AND AGRICULTURAL DEVELOPMENT PLC