{"jobs_by_pk":{"id":"aafd2833-dbc1-4c6b-ab3c-dc32ad52c423","title":"Customer Care","job_type":"FULL_TIME","job_site":"ONSITE","created_at":"2026-06-17T21:02:50.717948+00:00","location":"Bole, Addis Ababa","sectors":[{"sector_id":"011316a8-0f9c-4782-9369-e57dddd2e30a","sector":{"name":"Customer Service & Care","__typename":"sectors"},"__typename":"job_sectors"}],"description":"

o Answer incoming calls and respond to client inquiries professionally (Have a formal way of picking phones)

o Welcome and support clients who visit the office

o Provide detailed explanations to clients about available services and destinations

o Handle client complaints and resolve issues with understanding and efficiency

o Maintain accurate records of client communications and feedback

o Create and manage TikTok promotional content, conduct live sessions to engage with potential clients, provide information about available offers and services

o Collaborate with the team to ensure smooth client onboarding and satisfaction

o Draft and manage contracts, ensuring timely client signatures

o Maintain a clean, organized office environment ready to welcome applicants

o Oversee petty cash and ensure adequate water supply for Office/applicants

o Promptly respond to messages on TikTok, TikTok Live, and Telegram

o Liaise with embassies, airlines, and institutions when necessary

o Maintain internal workflow systems and update management regularly

o Support in preparing reports and summaries for the management team

","vacancy_count":1,"city":{"id":"7aab1e97-1c1a-4be9-854c-36ef9f39c47c","name":"ADDIS ABABA","en":"Addis Ababa","country":{"name":"ETHIOPIA","id":"1920aad3-412b-4478-9e0b-d0fb74e5dd22","en":"Ethiopia","__typename":"countries"},"__typename":"cities"},"platform":{"name":"BOT","id":"4936d23c-a69f-4830-ba88-8377402c97e4","__typename":"platforms"},"skill_requirements":[{"skill":{"name":"Basic Internet Skills","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Customer service skills","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Sales","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Social Media","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Office Management","__typename":"skills"},"__typename":"job_skill_requirements"},{"skill":{"name":"Communication","__typename":"skills"},"__typename":"job_skill_requirements"}],"deadline":"2026-06-23T00:00:00+00:00","gender_preference":"female","compensation_amount_cents":null,"education_level":{"name":"Bachelor’s Degree","__typename":"education_levels"},"experience_level":"ENTRY","compensation_type":"FIXED","compensation_currency":null,"__typename":"jobs","refreshed_at":null,"published_at":"2026-06-18T02:51:48+00:00","entity":{"id":"77b6112b-edec-465f-97ab-7e47aadfba48","name":"Cloud Consultancy","type":"company","is_banned":false,"jobs_aggregate":{"aggregate":{"count":2,"__typename":"jobs_aggregate_fields"},"__typename":"jobs_aggregate"},"__typename":"entities"}},"platforms":[{"id":"9d325ee7-630f-44db-8f6c-d02b30947781","name":"WEB_APP","__typename":"platforms"}]}

Customer Care

Customer Service & Care

Skills And Expertise

Bole, Addis Ababa

Cloud Consultancy