{"jobs_by_pk":{"id":"7bd5d8a0-2970-4bef-8fee-707ea3b35aa4","title":"Front Desk Reception for Guesthouse","job_type":"FULL_TIME","job_site":"ONSITE","created_at":"2026-05-22T08:54:26.388698+00:00","location":"Gotera","sectors":[{"sector_id":"8fc55bbc-8ca7-4066-877e-7acc3f3e0846","sector":{"name":"Hospitality & Tourism","__typename":"sectors"},"__typename":"job_sectors"}],"description":"

Guesthouse Front Desk Receptionist

We are looking for an energetic, warm, and accountable Front Desk Receptionist to be the face of our hotel. You will be the first and last impression our guests have and we take that seriously. Prior hospitality experience is a plus, but we hire for attitude and train for skill. If you are fluent in English and Amharic, love helping people, and thrive in a dynamic environment, we'd love to meet you.

Key responsibilities

Welcome guests with warmth and professionalism, managing check-in and check-out seamlessly
Handle reservations, process payments, and maintain accurate records using hotel management software
Answer and manage phone calls and emails in both English and Amharic with clarity and courtesy
Coordinate with housekeeping, maintenance, and other departments to ensure exceptional guest experiences
Anticipate guest needs, resolve issues calmly and promptly, and escalate when appropriate

What we're looking for

Education

Bachelor's degree in Hospitality, Business, or a related field

Languages

Fluent in English and Amharic — spoken and written

Technical skills

Comfortable with computers, MS Office, and hotel software

Preferred (not required)

6+ months in customer service, hospitality, or front desk roles

Personality we're hiring for

Outgoing · Resilient · Composed under pressure · Customer-first mindset · Highly punctual and accountable

What we offer

Clear growth path
Performance-based advancement — we promote from within and invest in our people.

Competitive compensation
10,000 ETB net starting salary (15,000 ETB gross) plus tips.

Supportive team culture
Ongoing training, a collaborative environment, and a management team that listens.

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Front Desk Reception for Guesthouse

Hospitality & Tourism

Skills And Expertise

Gotera

Private Client