{"jobs_by_pk":{"id":"7962cc36-aea9-43f8-8f96-026b454335a0","title":"Technical Support (IT Support Specialist)","job_type":"FULL_TIME","job_site":"ONSITE","created_at":"2025-12-10T13:23:19.014541+00:00","location":" In front of Ethio-ceramics, Nestanet Building, 4th Floor, Megenagna, Addis Ababa","sectors":[{"sector_id":"171d3d83-9b7e-4c4a-918e-3e88ee657e2a","sector":{"name":"Information Technology","__typename":"sectors"},"__typename":"job_sectors"}],"description":"

We are seeking a reliable and customer-focused Technical Support Specialist to join our team. The individual in this role will be responsible for providing technical assistance to clients, resolving software and system issues, and ensuring smooth operation of our products and services.

Responsibilities and Duties:

Provide technical support to customers via phone, email, and onsite visits
Assist clients with installation, configuration, and usage of our systems
Escalate complex issues to the development team when required
Maintain logs of issues and resolutions
Ensure timely follow-up and closure of support tickets

How to Apply:
Interested candidates shall submit their resume through:

Freelance Ethiopia
Email: job@kalibererp.com

Phone Numbers:
+251-910 432484, +251-970 541023

","vacancy_count":null,"city":{"id":"7aab1e97-1c1a-4be9-854c-36ef9f39c47c","name":"ADDIS ABABA","en":"Addis Ababa","country":{"name":"ETHIOPIA","id":"1920aad3-412b-4478-9e0b-d0fb74e5dd22","en":"Ethiopia","__typename":"countries"},"__typename":"cities"},"platform":{"name":"WEB_APP","id":"9d325ee7-630f-44db-8f6c-d02b30947781","__typename":"platforms"},"skill_requirements":[],"deadline":"2025-12-24T00:00:00+00:00","gender_preference":"both","compensation_amount_cents":null,"job_education_level":null,"experience_level":"ENTRY","compensation_type":"MONTHLY","compensation_currency":null,"__typename":"jobs","refreshed_at":null,"published_at":"2025-12-10T13:55:10.079456+00:00","entity":{"id":"09754dd4-7aa6-43bc-a395-9f029b27089e","name":"Kaliber ICT Solution","type":"company","is_banned":false,"jobs_aggregate":{"aggregate":{"count":19,"__typename":"jobs_aggregate_fields"},"__typename":"jobs_aggregate"},"__typename":"entities"}},"platforms":[{"id":"9d325ee7-630f-44db-8f6c-d02b30947781","name":"WEB_APP","__typename":"platforms"}]}

Technical Support (IT Support Specialist)

Information Technology

Skills And Expertise

In front of Ethio-ceramics, Nestanet Building, 4th Floor, Megenagna, Addis Ababa

Kaliber ICT Solution