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1) Communication & Inbox Management

Answer and respond to emails
Manage shared inboxes
Reply to customer and client inquiries
Handle live chat, WhatsApp, and SMS
Route requests to the right staff
Draft professional email replies
Follow up on unanswered messages

2) Calendar & Scheduling

Manage executive calendars
Book meetings and calls
Schedule interviews
Set up Zoom / Google Meet links
Send reminders
Reschedule or cancel appointments
Track deadlines

3) Client & Customer Management

Onboard new clients
Send welcome emails
Collect forms and documents
Maintain CRM records
Follow up for missing information
Update client status
Track service requests

4) File, Document & Data Management

Upload and organize documents
Maintain cloud folders (Google Drive, Dropbox, OneDrive)
Name and tag files
Enter data into systems
Maintain contact lists
Archive old files
Protect confidential data

5) Billing, Payments & Finance Support

Prepare invoices
Send billing emails
Track payments
Follow up on overdue accounts
Record expenses
Submit reports to accountants

6) Reports & Document Creation

Draft business emails
Create reports
Format documents
Build spreadsheets
Create PowerPoint or Canva presentations
Proofread content

7) Operations & Workflow Support

Manage task lists
Update project management tools (Asana, ClickUp, Monday)
Track team assignments
Coordinate vendors
Handle internal requests
Maintain SOPs

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Virtual Legal Administrative Assistant

Secretarial & Office Management

Skills And Expertise

Private Client