{"jobs_by_pk":{"id":"3f5065ed-a138-470c-9981-a813649aed04","title":"Call Center Agent","job_type":"FULL_TIME","job_site":"ONSITE","created_at":"2026-05-13T11:59:02.254952+00:00","location":"Addis Ababa ","sectors":[{"sector_id":"011316a8-0f9c-4782-9369-e57dddd2e30a","sector":{"name":"Customer Service & Care","__typename":"sectors"},"__typename":"job_sectors"}],"description":"

Handle customer inquiries and complaints in a polite and professional manner

-Answered inbound customer calls and provided clear, accurate information.

- Assist customers in placing orders

- Maintain records of customer interactions and transactions

- Ensure customers’ satisfaction by providing accurate information in a timely manner

- Follow communication procedures and standards

# Requirements

- Excellent customer service skills

- Good communication skills

- Ability to handle customer enquiries in a polite and professional manner

- Ability to work with a team

- Ability to work under pressure

# Skills

- Ability to multi-task and work well under pressure

- Good problem-solving skills

- Knowledge of telephone systems and computer systems

# Related experience will be appreciated

- Net Monthly Salary =ETB 8,500

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Call Center Agent

Customer Service & Care

Skills And Expertise

Addis Ababa

Bike Taxi Transport and Logistics service P.L.C